Privacy Policy

Last updated: March 2026

Contents

  1. What information we collect
  2. How we use your information
  3. How we share your information
  4. Legal bases for processing
  5. Your choices and controls
  6. Data retention
  7. International data transfers
  8. Security
  9. Children's privacy
  10. Changes to this policy
  11. Contact us

SapSap ("we", "our", or "us") is a language-learning social platform. This Privacy Policy explains what information we collect when you use our app and website, how we use it, and the choices you have. By using SapSap, you agree to the practices described here.

1. What information we collect

Information you provide directly:

Information we collect automatically:

We collect and process photos and images that you choose to upload. These images may include objects, environments, or other people. You are responsible for the content you upload and for ensuring that you have the necessary rights to share such content.

Photos may contain personal data, including identifiable individuals. We do not require users to upload photos of themselves, and users control what content they choose to share.

2. How we use your information

We use the information we collect to:

We use automated systems, including machine learning and AI-based tools, to analyze images you upload in order to generate language-related suggestions, such as relevant vocabulary and phrases. This processing is necessary to provide the core functionality of the Service.

We do not sell your personal data to third parties. We do not use your photos or other user content to train machine learning models without your explicit consent.

We may use third-party service providers to support image processing and application functionality. These providers process data on our behalf and under appropriate safeguards.

3. How we share your information

We may share your information in the following limited circumstances:

If you choose to share content publicly or with other users, your content (including photos and associated information) will be visible to others within the Service.

You should only upload and share content that you have the right to share. We provide mechanisms for users to report content that may violate their rights or applicable laws. We may review and remove content where appropriate.

5. Your choices and controls

You have meaningful control over your data:

If you are based in the European Union, you also have rights under the GDPR including the right to access, rectify, restrict processing, and object to processing of your personal data. To exercise these rights, contact us at privacy@sapsap.me.

Depending on your location, you may also have the right to request correction of inaccurate data, restriction of processing, or to object to certain types of processing.

You may exercise your rights by using the features available in the application or by contacting us at the email address provided below. We will respond to such requests in accordance with applicable law.

6. Data retention

We keep your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we remove your personal information within 30 days, except where we are legally required to retain it for longer (for example, financial records).

Anonymised, aggregated data (such as overall usage statistics) may be retained indefinitely as it cannot be linked back to you.

We retain user-generated content, such as photos, posts, and comments, for as long as your account is active or as necessary to provide the Service.

If you delete your account, your content will be deleted or anonymized within a reasonable period, except where retention is required for legal, security, or operational purposes.

Backup copies may be retained for a limited period before being permanently deleted.

7. International data transfers

We may process and store your information in countries outside of your own, including the United States.

Where required by applicable law, we implement appropriate safeguards to protect your personal data, such as standard contractual clauses or other lawful transfer mechanisms.

You may contact us for more information about how we transfer and protect your data.

8. Security

We take the security of your data seriously. We use industry-standard measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no system is completely secure — please use a strong, unique password and enable two-factor authentication in your account settings.

If you believe your account has been compromised, contact us immediately at security@sapsap.app.

9. Children's privacy

SapSap is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will delete it promptly. If you believe a child under 13 has created an account, please contact us at privacy@sapsap.me.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the app or by email at least 14 days before the changes take effect. Your continued use of SapSap after that date constitutes your acceptance of the updated policy.

11. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out:

We aim to respond to all privacy-related enquiries within 5 business days.